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Terms & Conditions

VAT:

VAT must be added to all orders. Please note that the prices on this website do not include the VAT.

Carriage:

The prices generated on our website for carriage include postage, packaging and handling. These prices are our standard flat rates based on size and weight. By accepting these terms and contidions and placing your order with us, you accept to pay these charges and agree these rates, which once the order has been placed, are non-refundable.

Availability:

Whilst we make every effort to maintain prices and specifications, we reserve the right to make changes in availabilty, price and specification without notice. All items listed are normally readily available from stock. If, however, an item is out of stock, we will notify you of any delay and may offer a similar substitute at the same price.

Materials:

Most of our materials are available in longer lengths. Should you require a longer length please order the correct amount of single lengths and specify what length you would like in the "customer comments" box upon checkout. (E.G. If you require a 36" length of material which we sell in 12" lengths, order 3 x 12" and specify that you'd like 36" in the box.) Please note we are unable to supply lengths that do not fall within the standard length bracket (E.G. If we sell material in 6" lengths, we can only sell longer lengths in stages of 6" such as 12", 18" etc.)

Please also note that the longest straight length we can offer in any material is 36".

Payment:

We require full payment before any goods are dispatched. We accept Paypal as our main payment method. If you do not have a PayPal account, you can check out as a guest through the PayPal system, using your credit or debit card details.

PLEASE NOTE WE HAVE A MINIMUM ORDER VALUE OF £10.00 PLUS POSTAGE AND VAT.

Returns Policy (6" Burrell Only):

If a casting is proved to be faulty, we will exchange it free of charge, however we are not responsible for any carriage charges or machining costs.

All drawings are non-returnable.

Privacy Policy:

Your personal information will be used by us, to complete your order and help with future orders. On occasion we may submit your contact details to our courier to assist with the delivery of your parcels and to send you updates on the progress of your delivery.